Privacy Policy | TriggerLab

Effective Date: July 1, 2026

TriggerLab Privacy Policy

TriggerLab ("TriggerLab," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TriggerLab mobile application, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

Name
Email address
Account login credentials
Profile information
Payment information (processed securely by our third-party payment providers)
Customer support communications
Feedback, surveys, or other information you choose to provide

Training Information

When you use TriggerLab, we may collect information related to your training activities, including:

Drill history
Performance metrics
Session results
Saved targets or notes
User preferences
Progress over time

Automatically Collected Information

When you use our Services, we may automatically collect:

Device type
Operating system
App version
IP address
Browser type
Crash reports
Diagnostic information
Usage analytics
Date and time of access

How We Use Your Information

We use your information to:

Provide and maintain our Services
Create and manage your account
Process subscriptions and payments
Save your training history and progress
Improve app functionality and user experience
Respond to customer support requests
Send important account or service updates
Detect fraud, abuse, or security issues
Comply with legal obligations

Analytics

We may use third-party analytics services to better understand how users interact with TriggerLab. These services may collect information about your device and app usage to help improve our products.

Payments

Subscription purchases may be processed through Apple App Store, Google Play, or other secure payment providers. TriggerLab does not store your full payment card information.

Sharing Information

We do not sell your personal information.

We may share information only in the following circumstances:

With trusted service providers who help operate our Services
To process payments
To comply with legal obligations
To protect our rights or the safety of our users
In connection with a merger, acquisition, or sale of business assets

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

Your Choices

You may:

Update your account information
Request deletion of your account
Opt out of non-essential marketing communications
Disable certain device permissions through your device settings

Please note that some information may be retained where required by law or for legitimate business purposes.

Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the Effective Date at the top of this page. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

TriggerLab
Email: info@triggerlabapp.com
Website: https://triggerlabapp.com